Airlines are embracing Apple's Find My network to enhance how lost luggage is handled, with United Airlines and Air Canada leading the charge.
These carriers have integrated support for Apple's Share Item Location feature, allowing passengers to use AirTags to track misplaced bags and provide real-time updates to airline staff. This collaboration streamlines the process of locating and returning lost items, as airline employees can access precise locations through an interactive map.
United Airlines has gone a step further by introducing a detailed reporting system. Travelers can file a delayed baggage claim and include a Share Item Location link for bags equipped with AirTags. This innovation enables staff to expedite the recovery process by pinpointing the bag's exact location.
More airlines, including British Airways, Delta, Lufthansa, and Singapore Airlines, are expected to adopt this technology soon, signaling a shift in how airlines leverage smart tracking devices to improve customer service. By integrating with the Find My network, these airlines aim to reduce the hassle of lost luggage and enhance the travel experience.