In a recent CNBC interview, Delta Air Lines CEO Ed Bastian highlighted a significant issue stemming from a major IT outage on July 19th, which he attributes to a CrowdStrike update. The incident, which led to over $500 million in losses for Delta, sparked a broader discussion on tech reliability.
Bastian took aim at Microsoft’s platform, labeling it as “probably the most fragile platform” in the tech space. He contrasted this with Apple, noting, “When was the last time you heard of a major outage at Apple?” This comparison underscores his skepticism about the reliability of Microsoft’s infrastructure, especially in the context of mission-critical operations.
Bastian's critique reflects concerns that high valuations and the hype surrounding generative AI might be overshadowing the need for robust and dependable tech systems. He stressed that while big tech companies are focused on future advancements, they must also strengthen their current systems to avoid such disruptions.
This commentary from Delta's CEO highlights a growing conversation about the stability and preparedness of major tech platforms, particularly when they play a crucial role in business operations.
